Shipping & Returns
shipping within NZ
Most orders are shipped within 3 working days, you will receive a shipping confirmation once your order is on it's way. All items are sent via NZ post, tracking may provided depending on the value of the item. Most items within NZ should arrive within a week, although standard mail only delivers on certain week days.
Most orders are shipped within 3 working days via NZ Post's International Air option, you will receive a shipping confirmation once your order is on it's way. Unfortunately tracking is not available for international orders, it's simply too costly, and in order to provide a reasonable shipping cost i cannot offer it sorry. International Air shipping is very reliable, I have not yet had one single item go missing!
Shipping to Australia usually takes between 3 and 6 working days.
Shipping to US, UK and Europe usually takes between 6 and 10 working days.
Shipping to everywhere else usually takes between 6 and 12 working days.
Returns & terms
I take extreme care when packaging items to avoid damage in transit, but if your items arrives in bad condition please contact me and I will send a replacement. I cannot accept change of mind returns sorry, as items such as Fine Art Prints are made to order.
Please make sure to provide the correct and full shipping address at time of ordering, (including flat number, suburb etc) I ship the address provided on the order, (not the PayPal address) The shipping cost will have to be covered by the customer if the item has to be re-sent due to a customer error.
Pickups are not available at this time sorry, as I work from my home and prefer not to disclose personal details.
If you have any questions or concerns feel free to get in touch, I want you to be completely happy if you purchase anything from me.